ZIDOURI GIFT CARD
Stuck for what to get? The Zidouri giftcard is ideal for when you're unsure what to gift. Select from a range of amounts, applicable to all store items.
Gift cards are delivered by email and contain instructions to redeem them at the checkout. This product cannot be returned nor refunded.
This gift card is a digital product.
Secure payment with Paypal, Visa/Mastercard, Maestro & American Express
Shipping
Shipping will be delivered in next few days
All items are shipped as soon as possible. Items are usually dispatched within 1-3 working days. Once shipped UK deliveries take 1-3 working days to arrive whilist international shipments take 5-9 working days depending on location. If you are shopping from the USA ,items will be dispatched from our USA warehouse in 1-3 working days. Once shipped they will take 1-3 working days to arrive. Accurate shipping estimates are given at checkout.
Returns
We will only accept returns for items that are faulty. We do not accept responsibility or returns if you chose the incorrect size. Custom and limited edition items are non-refundable. If you have any queries about whether your item is eligible for return, please send us an email. We can offer exchanges if the stock is available. Please click ‘need help?’ Or email the team at contact@zidouri.com for further information.
Sizing
Need Help?
FREQUENTLY ASKED QUESTIONS
Do you provide International delivery?
Yes, although we are UK-based, we provide delivery services to a number of regions. If your country is not included in the delivery options, then please enquire for it to be added at contact@zidouri.com.
How do I return an item?
In the unlikely instance that you have to return your item, contact us prior to returning it. We will then ask you to send the parcel back in its original packaging (if possible). We will also provide you with a return address, which you will then need to place on the parcel. Please note that not all items are returnable - items from a limited drop cannot be exchanged or returned. Please check the product description/returns information on the item you are purchasing.
How do I track my order?
Once dispatched, you will receive a dispatch email with the tracking information.
How can I contact your couriers?
Our current couriers are Royal Mail, and if any issues arise with the delivery, you can contact them by providing your tracking number.
How long is international delivery?
Depending on the delivery time frame of the item, once dispatched from us, we aim to deliver in 5-15 working days (Mon-Thurs). Please note that delivery can sometimes take longer than this if the customs process in your respective country is extensive.
Do you cover customs fees?
We do not cover customs fees for international shipments and it is up to the customer to cover this.
Can I return a custom garment?
Custom garments cannot be returned as the garment is personalised to you and cannot be resold.
Are Zidouri hoodies oversized?
The fit of our hoodies and jumpers is true to size, if you wish to have an oversized fit go a size up and always check the size guide!
I can’t find an item that was advertised?
Send us an email and we will be more than happy to help!